Customer Care

Life Time Warranty

 If a warranty issue is found, Lab Grown Diamonds Australia will replace the item without charge.

Shipping Policies

We offer FREE Trackable and Insured Shipping directly to your physical business or home address only . Estimated time will be approx 7 - 10 Business Days. Requires an adult to sign for the delivery

Price Guarantee

We offer a 7 day price guarantee if you find an identical quality lab grown gemstone available in Australia we will beat the price.

Subject to availability.

Current Deals

Sign up now on our Homepage to receive a $100 OFF Promo Code.

Return Policies

For any reason you would like to get a return we are happy to offer you a fair return option with a 15% Restocking Fee

This will cover our Shipping cost ,import taxes and duty.

Items must be returned within 7 days of purchase with all documentations and packaging.

Please contact us prior for Return Authorisation.